:root{color:#13231d;font-synthesis:none;background:#f4f7f5;font-family:Inter,ui-sans-serif,system-ui,sans-serif}.applications-page{background:#f4f7fb;min-height:100vh;padding:24px}.applications-layout{grid-template-columns:minmax(320px,520px) minmax(320px,1fr);align-items:start;gap:24px;display:grid}.application-form-card,.application-list-card{background:#fff;border:1px solid #dfe5ee;border-radius:16px;padding:24px;box-shadow:0 8px 24px #1125420f}.application-form-card form{gap:14px;margin-top:20px;display:grid}.application-form-card label{gap:6px;font-weight:600;display:grid}.application-form-card input,.application-form-card select,.application-form-card textarea{width:100%;font:inherit;border:1px solid #bcc8d8;border-radius:9px;padding:10px 12px}.application-form-card button{color:#fff;background:#175cd3;border:0;border-radius:9px;padding:12px 18px;font-weight:700}.price-lookup-panel{background:#e5f5ef94;border:1px solid #2669573d;border-radius:14px;padding:.85rem}.price-lookup-panel p{margin:.6rem 0 0}.price-lookup-result{gap:.65rem;display:grid}.price-lookup-result button{justify-self:start}.price-lookup-result.needs-survey,.price-lookup-result.unavailable{border-radius:10px;margin-top:.65rem;padding:.7rem .8rem}.price-lookup-result.needs-survey{color:#76530b;background:#fff7df}.price-lookup-result.unavailable{color:#8a2e24;background:#fff0ee}.application-success{color:#087a46}.application-list{gap:12px;padding:0;list-style:none;display:grid}.application-list li{border:1px solid #dfe5ee;border-radius:12px;padding:16px}.application-list li div{justify-content:space-between;gap:12px;display:flex}.application-list li p{margin:8px 0}.application-list li small{color:#56657a}.application-list li.application-state-ready_for_dispatch{background:#f4fbf7;border-color:#78b89b}.application-list li.application-state-rejected,.application-list li.application-state-cancelled{background:#fbf8f7;border-color:#d8c7c2}.application-review{border-top:1px solid #dfe5ee;gap:12px;margin-top:16px;padding-top:16px;display:grid}.application-review h3{margin:0;font-size:1rem}.review-checklist{gap:8px;display:grid}.review-checklist label{align-items:center;gap:8px;display:flex}.review-checklist input{width:auto}.application-review button{color:#24344a;background:#fff;border:1px solid #b8c5d6;border-radius:9px;padding:10px 14px;font-weight:700}.application-review button.review-approve{color:#fff;background:#166847;border-color:#166847}.application-review button:disabled{cursor:not-allowed;opacity:.52}.review-reason{gap:6px;font-weight:600;display:grid}.review-reason textarea{width:100%;font:inherit;border:1px solid #bcc8d8;border-radius:9px;padding:9px 11px}.review-terminal-actions{flex-wrap:wrap;gap:8px;display:flex}.review-result{color:#70483e}@media (width<=840px){.applications-layout{grid-template-columns:1fr}.applications-page{padding:12px}}*{box-sizing:border-box}body{min-width:320px;min-height:100vh;margin:0}button{font:inherit}.visually-hidden{clip:rect(0, 0, 0, 0);white-space:nowrap;border:0;width:1px;height:1px;margin:-1px;padding:0;position:absolute;overflow:hidden}.next-workspace{--next-ink:#17251f;--next-muted:#6d7c74;--next-line:#dfe7e2;--next-soft:#f4f7f5;--next-green:#146c4b;--next-green-dark:#0d5339;--next-mint:#e4f2ea;--next-ai:#5a48bb;min-height:100vh;color:var(--next-ink);background:#eef2ef;grid-template-columns:210px 310px minmax(520px,1fr) 350px;display:grid}.next-workspace button,.next-workspace input,.next-workspace textarea{font:inherit}.next-workspace :focus-visible{outline-offset:3px;outline:3px solid #4b36b5}.next-sidebar :focus-visible{outline-color:#eaf4ef}.next-sidebar{color:#eaf4ef;background:#102d24;border-right:1px solid #193e31;flex-direction:column;min-height:100vh;padding:24px 16px;display:flex}.next-brand{align-items:center;gap:11px;padding:0 8px 30px;display:flex}.next-brand-mark{color:#0c3a2b;background:#79d0a7;border-radius:12px;place-items:center;width:38px;height:38px;font-size:21px;font-weight:900;display:grid}.next-brand div{gap:2px;display:grid}.next-brand strong{letter-spacing:-.02em;font-size:16px}.next-brand span:last-child{color:#9db8ad;letter-spacing:.08em;text-transform:uppercase;font-size:11px}.next-sidebar nav{gap:6px;display:grid}.next-sidebar nav button{color:#b9ccc4;text-align:left;cursor:default;opacity:1;background:0 0;border:0;border-radius:11px;grid-template-columns:22px 1fr auto;align-items:center;gap:10px;width:100%;padding:11px 12px;display:grid}.next-sidebar nav button.active{color:#fff;background:#1e4939}.next-sidebar nav svg{fill:none;stroke:currentColor;stroke-linecap:round;stroke-linejoin:round;stroke-width:1.8px;width:20px}.next-sidebar nav b{color:#103426;text-align:center;background:#79d0a7;border-radius:999px;min-width:22px;padding:2px 6px;font-size:11px}.next-sidebar-bottom{gap:14px;margin-top:auto;padding:20px 8px 0;display:grid}.next-prototype-badge{color:#b9ccc4;text-align:center;text-transform:uppercase;border:1px solid #406454;border-radius:9px;padding:8px 9px;font-size:10px;line-height:1.4}.next-prototype-mobilebar{display:none}.next-sidebar-bottom a{color:#d4e4dc;font-size:13px;text-decoration:none}.next-queue,.next-main,.next-ai-panel{background:#fff;min-width:0}.next-queue{border-right:1px solid var(--next-line);padding:24px 18px}.next-queue>header{justify-content:space-between;align-items:flex-start;gap:12px;margin-bottom:18px;display:flex}.next-kicker{color:var(--next-green);letter-spacing:.12em;text-transform:uppercase;margin:0 0 3px;font-size:10px;font-weight:800}.next-queue h1{letter-spacing:-.04em;margin:0;font-size:27px}.next-icon-button{border:1px solid var(--next-line);width:34px;height:34px;color:var(--next-green);cursor:default;background:#fff;border-radius:10px}.next-search{border:1px solid var(--next-line);background:var(--next-soft);border-radius:11px;align-items:center;gap:8px;padding:0 11px;display:flex}.next-search input{width:100%;color:var(--next-ink);background:0 0;border:0;outline:0;padding:10px 0;font-size:13px}.next-search input:disabled{color:var(--next-muted);opacity:1}.next-queue-tabs{border-bottom:1px solid var(--next-line);gap:18px;margin-top:18px;display:flex}.next-queue-tabs button{color:var(--next-muted);cursor:default;opacity:1;background:0 0;border:0;border-bottom:2px solid #0000;padding:0 2px 10px}.next-queue-tabs button.active{border-color:var(--next-green);color:var(--next-ink);font-weight:800}.next-queue-tabs span{color:#8a9891;margin-left:3px;font-size:11px}.next-prototype-note{color:var(--next-muted);margin:9px 0 0;font-size:10px;line-height:1.4}.next-queue-list{gap:7px;margin:15px 0 0;padding:0;list-style:none;display:grid}.next-queue-item{width:100%;color:inherit;text-align:left;background:#fff;border:1px solid #0000;border-radius:13px;grid-template-columns:38px minmax(0,1fr) auto;align-items:center;gap:10px;padding:12px 10px;display:grid}.next-queue-item.selected{background:#edf7f1;border-color:#bdd7ca}.next-avatar{color:#245b43;background:#dcebe4;border-radius:12px;place-items:center;width:38px;height:38px;font-size:12px;font-weight:900;display:grid}.next-avatar.large{width:44px;height:44px;font-size:14px}.next-queue-copy{min-width:0}.next-queue-copy strong,.next-queue-copy small{text-overflow:ellipsis;white-space:nowrap;display:block;overflow:hidden}.next-queue-copy strong{font-size:14px}.next-queue-copy small,.next-queue-time{color:var(--next-muted);margin-top:3px;font-size:11px}.next-main{flex-direction:column;display:flex}.next-contact-header{border-bottom:1px solid var(--next-line);justify-content:space-between;align-items:center;gap:18px;min-height:88px;padding:18px 24px;display:flex}.next-contact-title,.next-title-line{align-items:center;display:flex}.next-contact-title{gap:12px}.next-title-line{gap:9px}.next-contact-title h2{letter-spacing:-.03em;margin:0;font-size:20px}.next-contact-title p{color:var(--next-muted);margin:4px 0 0;font-size:12px}.next-status-dot{background:var(--next-mint);color:var(--next-green-dark);border-radius:999px;padding:4px 7px;font-size:10px;font-weight:800}.next-call-closed{max-width:170px;color:var(--next-green-dark);text-align:center;background:#edf7f1;border-radius:9px;padding:8px 10px;font-size:10px;font-weight:800;line-height:1.35}.next-context-strip{border-bottom:1px solid var(--next-line);background:#f9fbfa;grid-template-columns:repeat(4,minmax(0,1fr));padding:14px 24px;display:grid}.next-context-strip>div{border-right:1px solid var(--next-line);gap:2px;padding:0 14px;display:grid}.next-context-strip>div:first-child{padding-left:0}.next-context-strip>div:last-child{border:0}.next-context-strip span,.next-context-strip small{color:var(--next-muted);font-size:10px}.next-context-strip strong{text-overflow:ellipsis;white-space:nowrap;font-size:12px;overflow:hidden}.next-main-tabs{border-bottom:1px solid var(--next-line);gap:24px;padding:0 24px;display:flex}.next-main-tabs button{color:var(--next-muted);cursor:pointer;background:0 0;border:0;border-bottom:2px solid #0000;padding:15px 0 12px;font-size:12px;font-weight:700}.next-main-tabs button[aria-pressed=true]{border-color:var(--next-green);color:var(--next-green-dark)}.next-main-tabs span{color:var(--next-ai);background:#f0eefa;border-radius:999px;margin-left:5px;padding:3px 6px;font-size:9px}.next-transcript,.next-application{flex:1;min-height:0;padding:22px 24px 30px;overflow-y:auto}.next-recording-bar{background:#f4f9f6;border:1px solid #d9e6df;border-radius:13px;grid-template-columns:34px minmax(100px,1fr) auto auto;align-items:center;gap:12px;padding:10px 12px;display:grid}.next-recording-bar button{background:var(--next-green);color:#fff;cursor:default;opacity:1;border:0;border-radius:50%;width:32px;height:32px}.next-wave{background:repeating-linear-gradient(90deg,#76ad93 0 2px,#0000 2px 6px);height:24px;-webkit-mask-image:linear-gradient(#0000 10%,#000 50%,#0000 90%);mask-image:linear-gradient(#0000 10%,#000 50%,#0000 90%)}.next-recording-bar time{color:var(--next-muted);font-size:11px}.next-consent{color:#246345;background:#dff1e7;border-radius:999px;padding:5px 8px;font-size:9px;font-weight:800}.next-transcript ol{gap:0;margin:20px 0 0;padding:0;list-style:none;display:grid}.next-transcript li{border-left:2px solid #dfe8e3;grid-template-columns:48px minmax(0,1fr);gap:12px;padding:4px 0 20px 16px;display:grid}.next-transcript li.highlight{background:#f6f4ff;border-color:#7d69df;border-radius:0 12px 12px 0;padding-top:12px;padding-right:12px}.next-transcript time{color:#829087;font-size:10px}.next-transcript strong{font-size:11px}.next-segment-id{color:var(--next-ai);margin-left:7px;font-size:9px;font-weight:800}.next-transcript p{color:#3a4942;margin:4px 0 0;font-size:13px;line-height:1.55}.next-transcript li span{color:#5140a6;background:#e7e3fb;border-radius:6px;margin-top:8px;padding:4px 7px;font-size:9px;font-weight:800;display:inline-block}.next-ai-panel{border-left:1px solid var(--next-line)}.next-ai-panel>header{border-bottom:1px solid var(--next-line);align-items:center;gap:10px;min-height:88px;padding:18px 20px;display:flex}.next-ai-mark{width:36px;height:36px;color:var(--next-ai);background:#ece9ff;border-radius:12px;place-items:center;font-size:19px;display:grid}.next-ai-panel header div{gap:2px;display:grid}.next-ai-panel header strong{font-size:14px}.next-ai-panel header small{color:var(--next-muted);font-size:10px}.next-ai-empty{text-align:center;justify-items:center;max-width:280px;margin:90px auto 0;padding:20px;display:grid}.next-ai-empty>span{width:52px;height:52px;color:var(--next-ai);background:#ece9ff;border-radius:16px;place-items:center;font-size:26px;display:grid}.next-ai-empty h2{letter-spacing:-.03em;margin:18px 0 8px;font-size:18px}.next-ai-empty p{color:var(--next-muted);margin:0 0 18px;font-size:12px;line-height:1.55}.next-ai-empty button,.next-ai-actions>button:first-child{background:var(--next-ai);color:#fff;cursor:pointer;border:0;border-radius:10px;padding:10px 13px;font-size:11px;font-weight:800}.next-ai-empty small{color:#8a9690;margin-top:12px;font-size:9px}.next-ai-rejected{text-align:center;justify-items:center;max-width:280px;margin:90px auto 0;padding:20px;display:grid}.next-ai-rejected>span{width:52px;height:52px;color:var(--next-green);background:#eef3f0;border-radius:16px;place-items:center;font-size:24px;display:grid}.next-ai-rejected h2{margin:18px 0 8px;font-size:18px}.next-ai-rejected p{color:var(--next-muted);margin:0;font-size:12px;line-height:1.55}.next-ai-result{gap:0;padding:18px 20px;display:grid}.next-ai-result section{border-bottom:1px solid var(--next-line);padding:14px 0}.next-ai-result section>p:not(.next-ai-section-title),.next-ai-result li{color:#46554e;font-size:12px;line-height:1.5}.next-ai-section-title{letter-spacing:.04em;text-transform:uppercase;justify-content:space-between;align-items:center;gap:8px;margin:0;font-size:11px;font-weight:900;display:flex}.next-ai-section-title span{color:var(--next-green);letter-spacing:0;text-transform:none;background:#e5f3eb;border-radius:999px;padding:4px 6px;font-size:8px}.next-ai-result ul{gap:6px;margin:10px 0 0;padding-left:17px;display:grid}.next-citation{color:#5542ac;background:#f0edff;border-radius:6px;padding:6px 8px;font-size:9px;display:inline-block}.next-ai-actions{gap:8px;padding:18px 0 10px;display:flex}.next-ai-actions .ghost{border:1px solid var(--next-line);color:#4b5b53;cursor:pointer;background:#fff;border-radius:10px;padding:9px 12px;font-size:11px}.next-ai-guard{color:#6b7670;background:#f4f5f7;border-radius:9px;margin:4px 0 0;padding:9px 10px;font-size:9px;line-height:1.45}.next-application-heading{justify-content:space-between;align-items:center;gap:18px;margin-bottom:20px;display:flex}.next-application-heading h3{margin:0;font-size:19px}.next-application-heading>span{color:#7c5411;background:#fff0d6;border-radius:999px;padding:6px 9px;font-size:10px;font-weight:800}.next-application-placeholder{color:var(--next-muted);text-align:center;border:1px dashed #cbd8d1;border-radius:14px;padding:42px 24px}.next-application-placeholder h3{color:var(--next-ink);margin:0 0 7px}.next-application-placeholder p{margin:0;font-size:12px}.next-application form{grid-template-columns:repeat(2,minmax(0,1fr));gap:14px;display:grid}.next-application label{color:#516159;gap:5px;font-size:10px;font-weight:800;display:grid}.next-field-source{color:#5542ac;background:#f0edff;border-radius:999px;justify-self:start;padding:3px 7px;font-size:8px;font-weight:800}.next-application .wide{grid-column:1/-1}.next-application input,.next-application textarea{border:1px solid var(--next-line);color:#2e3e36;background:#f8faf9;border-radius:9px;width:100%;padding:9px 10px;font-size:12px}.next-application textarea{resize:vertical;min-height:64px}.next-review-box{background:#fff8e8;border-left:3px solid #d79a2a;border-radius:0 9px 9px 0;gap:3px;padding:10px 12px;font-size:11px;display:grid}.next-review-box span{color:#6f6248}.next-application form>button{background:var(--next-green);color:#fff;border:0;border-radius:9px;justify-self:start;padding:10px 13px;font-size:11px;font-weight:800}.next-application form>button[aria-disabled=true]{cursor:not-allowed;opacity:.45}.next-application form>small{color:var(--next-muted);font-size:9px}@media (width<=1400px){.next-workspace{grid-template-columns:76px 280px minmax(470px,1fr) 320px}.next-brand div,.next-sidebar nav button:not(.active) b,.next-sidebar nav button{font-size:0}.next-sidebar nav button{grid-template-columns:1fr;justify-items:center}.next-sidebar nav button b{margin:-24px 0 0 30px;font-size:9px;position:absolute}.next-sidebar-bottom{display:none}.next-prototype-mobilebar{border-bottom:1px solid var(--next-line);background:#f7f9f8;justify-content:space-between;align-items:center;gap:12px;margin:-24px -18px 18px;padding:9px 18px;display:flex}.next-prototype-mobilebar .next-prototype-badge{color:#3f5f51;border-color:#bfd0c7;padding:5px 7px}.next-prototype-mobilebar a{color:var(--next-green-dark);white-space:nowrap;font-size:11px;font-weight:800;text-decoration:none}.next-brand{justify-content:center;padding-inline:0}}@media (width<=1160px){.next-workspace{grid-template-rows:auto auto;grid-template-columns:72px 270px minmax(0,1fr)}.next-ai-panel{border-top:1px solid var(--next-line);border-left:0;grid-column:2/-1}.next-sidebar{grid-row:1/span 2}.next-context-strip{grid-template-columns:repeat(2,minmax(0,1fr));gap:12px 0}.next-context-strip>div:nth-child(2){border-right:0}.next-application form{grid-template-columns:1fr}.next-application .wide{grid-column:auto}.next-ai-panel>header{min-height:auto}.next-ai-empty{margin:24px auto}}@media (width<=720px){.next-workspace{display:block}.next-sidebar{z-index:5;border-right:0;flex-direction:row;align-items:center;min-height:0;padding:10px 12px;display:flex;position:sticky;top:0}.next-brand{padding:0}.next-brand-mark{width:34px;height:34px}.next-sidebar nav{margin-left:auto;display:flex}.next-sidebar nav button{width:38px;padding:8px}.next-sidebar nav b,.next-sidebar-bottom{display:none}.next-queue{border-right:0;border-bottom:1px solid var(--next-line)}.next-queue-list{grid-auto-columns:minmax(180px,1fr);grid-auto-flow:column;overflow-x:auto}.next-main{min-height:680px}.next-contact-header{flex-wrap:wrap;align-items:flex-start}.next-call-closed{text-align:left;max-width:none}.next-ai-panel{border-top:1px solid var(--next-line)}}@media (width<=480px){.next-queue{padding:18px 14px}.next-prototype-mobilebar{flex-direction:column;align-items:flex-start;margin:-18px -14px 18px;padding:9px 14px}.next-contact-header,.next-context-strip,.next-main-tabs,.next-transcript,.next-application{padding-left:16px;padding-right:16px}.next-recording-bar{grid-template-columns:34px 1fr auto}.next-consent{grid-column:1/-1;justify-self:start}}.workspace-shell{width:min(1400px,100% - 32px);margin:0 auto;padding:40px 0}.workspace-header{justify-content:space-between;align-items:center;gap:24px;margin-bottom:32px;display:flex}.workspace-header h1{letter-spacing:-.04em;margin:4px 0 0;font-size:clamp(28px,5vw,42px)}.eyebrow{color:#24734f;letter-spacing:.12em;text-transform:uppercase;margin:0;font-size:13px;font-weight:800}.operator-panel{align-items:center;gap:14px;display:flex}.operator-panel button{cursor:pointer;background:#fff;border:1px solid #c8d5ce;border-radius:10px;padding:9px 14px}.operator-panel a,.secondary-link{color:#1b6041;background:#fff;border:1px solid #c8d5ce;border-radius:10px;padding:9px 14px;font-weight:700;text-decoration:none}.queue-error{color:#8a2e24;background:#fff0ed;border:1px solid #e7b9b3;border-radius:12px;padding:14px 16px}.password-form{background:#fff;border:1px solid #dce5e0;border-radius:16px;gap:14px;max-width:520px;margin:0 0 28px;padding:22px;display:grid}.password-form h2{margin:0}.password-form label{gap:6px;font-weight:700;display:grid}.password-form input{font:inherit;border:1px solid #b9c9c0;border-radius:10px;padding:10px 12px}.password-form button{color:#fff;cursor:pointer;background:#24734f;border:0;border-radius:10px;justify-self:start;padding:10px 16px}.password-form p{color:#8a2e24;margin:0}.queue-state,.empty-state{text-align:center;background:#fff;border:1px dashed #b9c9c0;border-radius:18px;padding:40px}.empty-state h2{margin-top:0}.empty-state p{color:#64736c;margin-bottom:0}.workspace-layout{grid-template-columns:minmax(280px,380px) minmax(0,1fr);align-items:start;gap:20px;display:grid}.queue-panel{min-width:0}.conversation-list{gap:12px;margin:0;padding:0;list-style:none;display:grid}.conversation-card{width:100%;color:inherit;text-align:left;cursor:pointer;background:#fff;border:1px solid #dce5e0;border-radius:16px;justify-content:space-between;align-items:stretch;gap:24px;padding:20px;display:flex;box-shadow:0 8px 24px #223e310f}.conversation-card:hover{border-color:#98b5a6}.conversation-card[aria-current=true]{border-color:#24734f;box-shadow:0 0 0 2px #24734f24}.conversation-card strong{margin:0 0 7px;font-size:18px;display:block}.conversation-card>div:first-child>span{color:#718078;overflow-wrap:anywhere;font-family:ui-monospace,SFMono-Regular,monospace;font-size:12px;display:block}.conversation-meta{color:#5b6d64;white-space:nowrap;align-content:space-between;justify-items:end;font-size:13px;display:grid}.conversation-meta span{color:#236344;background:#eaf4ee;border-radius:999px;padding:5px 9px}.load-more{color:#1b6041;cursor:pointer;background:#fff;border:1px solid #24734f;border-radius:12px;margin:20px auto 0;padding:11px 20px;font-weight:700;display:block}.load-more:disabled{cursor:wait;opacity:.65}.conversation-detail{background:#fff;border:1px solid #dce5e0;border-radius:18px;min-width:0;min-height:520px;overflow:hidden;box-shadow:0 8px 24px #223e310f}.conversation-detail-placeholder{color:#64736c;text-align:center;place-content:center;padding:48px;display:grid}.conversation-detail-placeholder h2{color:#243c31;margin:0 0 8px}.conversation-detail-placeholder p{margin:0}.conversation-detail-header{border-bottom:1px solid #edf2ef;justify-content:space-between;align-items:flex-start;gap:20px;padding:22px 24px;display:flex}.conversation-detail-header h2{margin:4px 0 6px}.contact-identity{color:#718078;overflow-wrap:anywhere;margin:0;font-family:ui-monospace,SFMono-Regular,monospace;font-size:12px}.secondary-button{color:#1b6041;cursor:pointer;background:#fff;border:1px solid #b9c9c0;border-radius:10px;padding:9px 13px}.assignment-panel{background:#f8faf9;border-bottom:1px solid #edf2ef;flex-wrap:wrap;align-items:center;gap:12px;min-height:60px;padding:12px 24px;display:flex}.assignment-panel>button,.reply-form>button{color:#fff;cursor:pointer;background:#24734f;border:0;border-radius:10px;padding:10px 16px;font-weight:700}.assignment-panel button:disabled,.reply-form button:disabled,.secondary-button:disabled{cursor:wait;opacity:.65}.assignment-panel p{margin:0}.assignment-panel>.danger-button{color:#8a2e24;background:#fff;border:1px solid #d7a49d;margin-left:auto}.assignment-panel>.secondary-button{color:#1b6041;background:#fff;border:1px solid #b9c9c0}.call-picker{background:#fffdf7;border-bottom:1px solid #dce5e0;gap:12px;padding:16px 24px;display:grid}.call-picker>div:first-child{gap:3px;display:grid}.call-picker>div:first-child span,.call-picker>p{color:#64736c;margin:0;font-size:13px}.call-picker>ul{gap:7px;max-height:210px;margin:0;padding:0;list-style:none;display:grid;overflow-y:auto}.call-picker label{cursor:pointer;background:#fff;border:1px solid #e2ddd0;border-radius:10px;grid-template-columns:auto 1fr 1fr auto;align-items:center;gap:10px;padding:9px 11px;font-size:13px;display:grid}.call-link-confirmation{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.call-link-confirmation button,.call-card button{color:#fff;cursor:pointer;background:#24734f;border:1px solid #24734f;border-radius:9px;padding:7px 11px;font-weight:700}.call-link-confirmation button:last-child{color:#52645b;background:#fff;border-color:#c8d5ce}.close-confirmation{align-items:center;gap:8px;margin-left:auto;display:flex}.close-confirmation span{color:#704039;font-size:13px;font-weight:700}.close-confirmation button{color:#8a2e24;cursor:pointer;background:#fff;border:1px solid #d7a49d;border-radius:9px;padding:7px 10px}.close-confirmation button:last-child{color:#52645b;border-color:#c8d5ce}.assignment-status{border-radius:999px;padding:7px 11px;font-size:13px;font-weight:700}.assignment-status.mine{color:#236344;background:#eaf4ee}.assignment-status.other{color:#66736d;background:#f1f3f2}.message-history{background:#f4f7f5;min-height:300px;max-height:58vh;padding:20px 24px;overflow-y:auto}.message-history>ol{gap:12px;margin:0;padding:0;list-style:none;display:grid}.load-older{margin:0 auto 18px;display:block}.message-state{color:#64736c;text-align:center}.message-bubble{background:#fff;border:1px solid #dce5e0;border-radius:14px;width:min(78%,620px);padding:12px 14px}.message-bubble.outbound{background:#eaf4ee;border-color:#bddbc9;justify-self:end}.call-card{background:#f4f8fc;border:1px solid #cbd9e9;border-radius:14px;justify-self:center;gap:7px;width:min(88%,680px);padding:13px 15px;display:grid}.call-card>strong{color:#264d70}.call-card>span:not(.call-recording-error){color:#526b82;font-size:13px}.call-card button{background:#356d9c;border-color:#356d9c;justify-self:start;margin-top:3px}.call-card audio{width:100%;margin-top:4px}.call-card .recording-state{font-style:italic}.call-recording-error{color:#a33529;font-size:13px}.message-author{color:#64736c;justify-content:space-between;gap:12px;font-size:12px;display:flex}.message-author>span{font-weight:800}.message-bubble>p{white-space:pre-wrap;overflow-wrap:anywhere;margin:7px 0 0}.message-attachments{color:#52645b;margin:10px 0 0;padding-left:18px;font-size:13px}.delivery-state{color:#64736c;text-align:right;margin-top:8px;font-size:11px;display:block}.delivery-state.failed{color:#a33529}.reply-form{border-top:1px solid #dce5e0;gap:10px;padding:18px 24px 22px;display:grid}.reply-form label{font-weight:800}.reply-form textarea{resize:vertical;width:100%;font:inherit;border:1px solid #b9c9c0;border-radius:12px;padding:12px}.reply-form textarea:focus{border-color:#24734f;outline:2px solid #24734f2e}.reply-form p{color:#8a2e24;margin:0}.reply-form>button{justify-self:end}.felix-panel{background:#f8fbf9;border:1px solid #d8e4de;border-radius:16px;gap:14px;padding:18px;display:grid}.felix-panel-heading,.felix-confirmation{justify-content:space-between;align-items:center;gap:12px;display:flex}.felix-panel-heading h3,.felix-panel-heading p,.felix-panel p,.felix-preview dl,.felix-preview dd{margin:0}.privacy-note{color:#64736c;text-align:right;max-width:260px;font-size:12px}.felix-search{grid-template-columns:minmax(140px,.45fr) minmax(220px,1fr) auto;align-items:end;gap:10px;display:grid}.felix-search label{color:#43584e;gap:6px;font-size:13px;font-weight:700;display:grid}.felix-search input,.felix-search select{min-width:0;font:inherit;background:#fff;border:1px solid #b9c9c0;border-radius:10px;padding:9px 11px}.felix-linked,.felix-preview{background:#edf7f1;border:1px solid #bdd7c8;border-radius:12px;gap:10px;padding:14px;display:grid}.felix-linked span,.felix-preview>div:first-child span{color:#52645b;margin-top:4px;font-size:13px;display:block}.felix-preview dl{grid-template-columns:repeat(2,minmax(0,1fr));gap:8px 16px;display:grid}.felix-preview dl div{min-width:0}.felix-preview dt{color:#64736c;font-size:12px}.felix-preview dd{overflow-wrap:anywhere;font-weight:700}.felix-confirmation{justify-content:flex-start}.felix-result-state,.felix-panel [role=alert]{color:#704039}.admin-shell{width:min(1200px,100% - 32px);margin:0 auto;padding:40px 0}.pricing-admin-page{--pricing-accent:#176b4d;--pricing-accent-dark:#0f5039;--pricing-text:#17251f;--pricing-muted:#627269;--pricing-line:#dce5e0;--pricing-soft:#f4f8f6;width:min(1280px,100% - 40px);padding:48px 0 72px}.installer-list .binding-status{border-radius:999px;padding:.3rem .6rem;font-size:.72rem;font-weight:700}.installer-list .binding-status.pending{color:#765a00;background:#fff2cc}.installer-list .binding-status.approved{color:#12633e;background:#dff6e9}.installer-actions{flex-wrap:wrap;justify-content:flex-end;gap:8px;display:flex}.installer-actions button{grid-column:auto}.binding-invitation{color:var(--pricing-text);background:#f2f8f5;border:1px solid #c8ddd2;border-radius:12px;grid-column:1/-1;gap:8px;padding:14px;display:grid}.binding-invitation code{overflow-wrap:anywhere;color:#0f5039;font-size:14px;font-weight:750}.binding-invitation span{color:var(--pricing-muted);font-size:12px;line-height:1.45}.pricing-admin-page .workspace-header{align-items:flex-start;margin-bottom:24px}.pricing-subtitle{max-width:660px;color:var(--pricing-muted);margin:12px 0 0;font-size:16px;line-height:1.55}.pricing-admin-page .secondary-link{border-color:var(--pricing-line);border-radius:12px;align-items:center;gap:8px;padding:10px 15px;transition:border-color .16s,transform .16s,box-shadow .16s;display:inline-flex;box-shadow:0 4px 14px #1c3f2f0d}.pricing-admin-page .secondary-link:hover{border-color:#9bb9aa;transform:translateY(-1px);box-shadow:0 8px 20px #1c3f2f17}.pricing-guidance{color:#274a3a;background:linear-gradient(135deg,#edf8f2 0%,#f7fbf9 100%);border:1px solid #bed9cc;border-radius:16px;gap:14px;max-width:none;margin:0 0 24px;padding:16px 18px;display:flex}.pricing-guidance-icon{background:var(--pricing-accent);color:#fff;border-radius:50%;flex:none;place-items:center;width:28px;height:28px;font-family:Georgia,serif;font-size:16px;font-weight:700;display:grid}.pricing-guidance strong{color:var(--pricing-text);margin-bottom:3px;font-size:14px;display:block}.pricing-guidance p{color:var(--pricing-muted);margin:0;font-size:14px;line-height:1.5}.pricing-management-layout{grid-template-columns:minmax(330px,410px) minmax(0,1fr);align-items:start;gap:24px;display:grid}.pricing-form-card,.pricing-list-card{border:1px solid var(--pricing-line);background:#fff;border-radius:20px;overflow:hidden;box-shadow:0 12px 34px #1c3f2f12}.pricing-form-card{padding:26px}.pricing-list-card{min-height:430px;padding:26px}.pricing-card-heading,.pricing-list-heading{justify-content:space-between;align-items:center;gap:16px;margin-bottom:24px;display:flex}.pricing-card-heading h2,.pricing-list-heading h2{color:var(--pricing-text);letter-spacing:-.025em;margin:4px 0 0;font-size:23px}.pricing-section-label{color:var(--pricing-accent);letter-spacing:.1em;text-transform:uppercase;font-size:11px;font-weight:800}.pricing-heading-icon{width:42px;height:42px;color:var(--pricing-accent);background:#e8f4ee;border-radius:13px;place-items:center;font-size:25px;font-weight:500;display:grid}.pricing-count{min-width:34px;height:34px;color:var(--pricing-accent-dark);background:#edf3f0;border-radius:999px;place-items:center;padding:0 10px;font-size:13px;font-weight:800;display:grid}.pricing-form-card form{gap:18px;display:grid}.pricing-field{gap:7px;display:grid}.pricing-field>span:first-child{color:#354b40;font-size:13px;font-weight:750}.pricing-field input,.pricing-field select{width:100%;min-width:0;color:var(--pricing-text);font:inherit;background:#fbfcfb;border:1px solid #bacac2;border-radius:11px;outline:none;padding:11px 12px;transition:border-color .15s,box-shadow .15s,background .15s}.pricing-field input::placeholder{color:#98a69f}.pricing-field input:focus,.pricing-field select:focus{border-color:var(--pricing-accent);background:#fff;box-shadow:0 0 0 3px #176b4d1f}.pricing-field small{color:#78877f;font-size:11px;line-height:1.45}.pricing-money-input{display:block;position:relative}.pricing-money-input input{padding-right:44px;font-size:18px;font-weight:750}.pricing-money-input>span{color:var(--pricing-muted);font-size:17px;font-weight:700;position:absolute;top:50%;right:14px;transform:translateY(-50%)}.pricing-submit{background:linear-gradient(135deg, var(--pricing-accent), var(--pricing-accent-dark));color:#fff;cursor:pointer;border:0;border-radius:12px;width:100%;margin-top:2px;padding:12px 18px;font-weight:750;transition:opacity .15s,transform .15s,box-shadow .15s;box-shadow:0 8px 18px #176b4d2e}.pricing-submit:hover:not(:disabled){transform:translateY(-1px);box-shadow:0 11px 24px #176b4d3d}.pricing-submit:disabled{cursor:wait;opacity:.65}.pricing-empty-state{background:var(--pricing-soft);text-align:center;border:1px dashed #cbd8d1;border-radius:16px;align-content:center;place-items:center;min-height:300px;padding:36px 24px;display:grid}.pricing-empty-icon{width:56px;height:56px;color:var(--pricing-accent);background:#e1f1e8;border-radius:17px;place-items:center;margin-bottom:16px;font-size:26px;font-weight:750;display:grid}.pricing-empty-state h3{color:var(--pricing-text);margin:0 0 7px;font-size:18px}.pricing-empty-state p{max-width:340px;color:var(--pricing-muted);margin:0;font-size:14px;line-height:1.5}.pricing-loader{border:3px solid #d5e5dd;border-top-color:var(--pricing-accent);border-radius:50%;width:30px;height:30px;margin-bottom:14px;animation:.75s linear infinite pricing-spin}@keyframes pricing-spin{to{transform:rotate(360deg)}}.pricing-rule-list{gap:12px;margin:0;padding:0;list-style:none;display:grid}.pricing-rule-list>li{border:1px solid #e1e9e5;border-radius:15px;grid-template-columns:minmax(0,1fr) auto;align-items:center;gap:16px 24px;padding:18px;transition:border-color .15s,box-shadow .15s;display:grid}.pricing-rule-list>li:hover{border-color:#b7cdc2;box-shadow:0 8px 20px #1c3f2f0f}.pricing-rule-list>li.inactive{opacity:.78;background:#fafbfa}.pricing-rule-main{min-width:0}.pricing-rule-title{flex-wrap:wrap;gap:7px;margin-bottom:10px;display:flex}.pricing-rule-kind,.pricing-rule-status,.pricing-rule-outcome{border-radius:999px;padding:4px 8px;font-size:10px;font-weight:800}.pricing-rule-kind.locality{color:#235f9d;background:#e7f2ff}.pricing-rule-kind.mdu{color:#6845a3;background:#f0eafe}.pricing-rule-status.published{color:#176b4d;background:#e6f5ec}.pricing-rule-status.inactive{color:#69776f;background:#eef1ef}.pricing-rule-outcome.quoted{color:#176b4d;background:#e6f5ec}.pricing-rule-outcome.survey_required{color:#76530b;background:#fff3cf}.pricing-rule-outcome.temporarily_unavailable{color:#8a2e24;background:#fde9e6}.pricing-rule-main>strong,.pricing-rule-address{display:block}.pricing-rule-main>strong{color:var(--pricing-text);font-size:17px}.pricing-rule-address{color:#44584e;margin-top:3px;font-size:14px}.pricing-rule-main small{color:#839089;margin-top:10px;font-size:11px;display:block}.pricing-rule-price{color:var(--pricing-text);white-space:nowrap;justify-self:end;font-size:22px}.pricing-rule-price span{color:var(--pricing-muted);font-size:15px}.pricing-rule-price.survey_required,.pricing-rule-price.temporarily_unavailable{text-align:right;white-space:normal;max-width:180px;font-size:15px;line-height:1.3}.pricing-rule-price.survey_required{color:#76530b}.pricing-rule-price.temporarily_unavailable{color:#8a2e24}.pricing-rule-list button{border:1px solid var(--pricing-accent);color:var(--pricing-accent-dark);cursor:pointer;background:#fff;border-radius:9px;grid-column:2;justify-self:end;padding:7px 10px;font-size:11px;font-weight:750}.pricing-rule-list .danger-button{color:#8a2e24;border-color:#deb9b3}.operator-management-layout{grid-template-columns:minmax(280px,380px) minmax(0,1fr);align-items:start;gap:24px;display:grid}.operator-create-panel,.operator-list-panel{background:#fff;border:1px solid #dce5e0;border-radius:18px;padding:24px;box-shadow:0 8px 24px #223e310f}.operator-create-panel h2,.operator-list-panel h2{margin-top:0}.operator-create-panel form{gap:14px;display:grid}.operator-create-panel label{gap:6px;font-weight:700;display:grid}.operator-create-panel input,.operator-create-panel select{min-width:0;font:inherit;background:#fff;border:1px solid #b9c9c0;border-radius:10px;padding:10px 12px}.operator-create-panel button,.operator-list button{color:#fff;cursor:pointer;background:#24734f;border:1px solid #24734f;border-radius:10px;padding:9px 13px;font-weight:700}.operator-create-panel button:disabled,.operator-list button:disabled{cursor:wait;opacity:.65}.operator-list{gap:12px;margin:0;padding:0;list-style:none;display:grid}.operator-list>li{border:1px solid #e1e9e5;border-radius:14px;grid-template-columns:minmax(180px,1fr) auto auto;align-items:center;gap:14px;padding:16px;display:grid}.operator-list strong,.operator-list>li>div:first-child>span{display:block}.operator-list>li>div:first-child>span{color:#64736c;overflow-wrap:anywhere;margin-top:4px;font-size:13px}.operator-badges{flex-wrap:wrap;gap:7px;display:flex}.operator-badges span{color:#52645b;background:#eef2f0;border-radius:999px;padding:5px 9px;font-size:12px;font-weight:700}.operator-badges .active{color:#236344;background:#eaf4ee}.operator-badges .disabled{color:#8a2e24;background:#fff0ed}.operator-list .danger-button{color:#8a2e24;background:#fff;border-color:#d7a49d}.operator-confirmation{color:#704039;flex-wrap:wrap;justify-content:flex-end;gap:7px;font-size:12px;font-weight:700;display:flex}.operator-confirmation span{text-align:right;flex-basis:100%}.operator-confirmation button:last-child{color:#52645b;background:#fff;border-color:#c8d5ce}.ai-usage-page{width:min(1180px,100% - 48px);margin:0 auto;padding:42px 0 72px}.ai-usage-page .workspace-header{align-items:flex-start;margin-bottom:24px}.ai-usage-subtitle{color:#586a61;max-width:720px;margin:10px 0 0;line-height:1.5}.ai-usage-filter{background:#ffffffdb;border:1px solid #dce6e0;border-radius:18px;flex-wrap:wrap;align-items:end;gap:12px;padding:18px;display:flex;box-shadow:0 10px 30px #223e310d}.ai-usage-filter label{color:#465950;letter-spacing:.04em;text-transform:uppercase;gap:7px;font-size:12px;font-weight:800;display:grid}.ai-usage-filter input{color:#172b22;min-height:42px;font:inherit;background:#fff;border:1px solid #becdc5;border-radius:10px;padding:0 12px;font-weight:650}.ai-usage-filter button{color:#fff;cursor:pointer;background:#176846;border:0;border-radius:10px;min-height:42px;padding:0 20px;font-weight:800}.ai-usage-filter button:disabled{cursor:wait;opacity:.7}.ai-usage-total{color:#fff;background:linear-gradient(135deg,#12382a,#1c6749);border-radius:20px;justify-content:space-between;align-items:center;gap:24px;margin-top:20px;padding:24px 28px;display:flex;box-shadow:0 18px 36px #12382a29}.ai-usage-total span,.ai-provider-heading span{color:#ffffffb8;letter-spacing:.08em;text-transform:uppercase;font-size:12px;font-weight:800;display:block}.ai-usage-total strong{letter-spacing:-.04em;margin-top:3px;font-size:clamp(28px,4vw,42px);display:block}.ai-usage-total p{color:#ffffffd1;max-width:520px;margin:0;line-height:1.5}.ai-provider-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:20px;margin-top:20px;display:grid}.ai-provider-card{background:#fff;border:1px solid #dce6e0;border-radius:22px;padding:24px;position:relative;overflow:hidden;box-shadow:0 12px 34px #223e3112}.ai-provider-card:before{content:"";background:#ffcf26;height:4px;position:absolute;inset:0 0 auto}.ai-provider-card.openai:before{background:#10a37f}.ai-provider-heading,.ai-provider-heading>div{justify-content:space-between;align-items:center;gap:14px;display:flex}.ai-provider-heading>strong{letter-spacing:-.03em;font-size:22px}.ai-provider-heading span:not(.ai-provider-mark){color:#728078}.ai-provider-heading h2{margin:2px 0 0;font-size:20px}.ai-provider-mark{background:#ffcf26;border-radius:13px;place-items:center;width:44px;height:44px;color:#1f201b!important;letter-spacing:0!important;font-size:16px!important;display:grid!important}.openai .ai-provider-mark{background:#dff7ee;color:#08775b!important}.ai-usage-metrics{grid-template-columns:repeat(2,1fr);gap:10px;margin:24px 0 14px;display:grid}.ai-usage-metrics div{background:#f4f7f5;border-radius:13px;padding:12px}.ai-usage-metrics dt{color:#718078;font-size:12px}.ai-usage-metrics dd{color:#1d3329;margin:5px 0 0;font-size:17px;font-weight:800}.ai-cost-split{flex-wrap:wrap;gap:8px;margin-bottom:16px;display:flex}.ai-cost-split span{color:#52645b;border:1px solid #dce6e0;border-radius:999px;padding:6px 10px;font-size:11px;font-weight:750}.ai-operation-list{gap:8px;margin:0;padding:0;list-style:none;display:grid}.ai-operation-list li{border-top:1px solid #e9efeb;justify-content:space-between;align-items:center;gap:16px;padding-top:12px;display:flex}.ai-operation-list li strong,.ai-operation-list li span{display:block}.ai-operation-list li span{color:#718078;margin-top:3px;font-size:12px}.ai-usage-empty{color:#718078;margin:18px 0 2px}.ai-usage-note{background:#eef5f1;border:1px solid #dce6e0;border-radius:16px;margin-top:20px;padding:18px 20px}.ai-usage-note p{color:#52645b;margin:6px 0 0;line-height:1.5}@media (width<=900px){.workspace-layout,.operator-management-layout,.pricing-management-layout,.ai-provider-grid,.felix-search{grid-template-columns:1fr}.conversation-detail{min-height:420px}}@media (width<=640px){.workspace-header,.conversation-card{flex-direction:column;align-items:stretch}.operator-panel{justify-content:space-between}.conversation-meta{justify-items:start;gap:10px}.operator-panel{flex-wrap:wrap}.conversation-detail-header{flex-direction:column;align-items:stretch}.message-bubble{width:92%}.operator-list>li{grid-template-columns:1fr}.pricing-admin-page{width:min(100% - 24px,1280px);padding:24px 0 48px}.ai-usage-page{width:min(100% - 24px,1180px);padding:24px 0 48px}.ai-usage-total{flex-direction:column;align-items:flex-start}.pricing-form-card,.pricing-list-card{border-radius:16px;padding:20px}.pricing-rule-list>li{grid-template-columns:1fr}.pricing-rule-price,.pricing-rule-list button{grid-column:1;justify-self:start}.installer-actions{grid-column:1;justify-content:flex-start}.operator-confirmation,.operator-confirmation span{text-align:left;justify-content:flex-start}.felix-panel-heading{flex-direction:column;align-items:flex-start}.privacy-note{text-align:left}}